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Artesia, with registered address Majorstuveien 36, 0367 Oslo, is responsible for processing your personal data. Artesia processes your personal data in accordance with the privacy legislation currently in force. The regulations protect you against misuse of your personal data.
Artesia is concerned with the privacy of all its members and customers. To ensure that your personal data is handled in a secure and responsible manner, we have established the following guidelines:
2. The purpose of the processing
In order to manage your membership/customer profile in Artesia, we must process certain personal data about you. We will use your personal data for, among other things, the following purposes:
- Give you access to Artesia's facilities and services
- Update the CRM system
- Manage your transactions
- Manage registration for events
- Manage the reservation of training sessions, treatments and meeting rooms
- Sending invoices for membership fees/processing
- Fulfill Artesia's purposes
- Other purposes that are necessary to safeguard your interests
3. What personal data is processed
We only collect and process personal data that is necessary to administer your membership and look after your interests. This includes, among other things, name, membership number, address, phone number, e-mail address, date of birth, date of registration and information that provides an overview of your participation and use of Artesia's facilities and services, as well as time of visit, payment history for membership fees and purchase of sales items.
4. Processing basis
Artesia has a legal basis for processing your personal data according to the Personal Data Act because the personal data is necessary for us to be able to fulfill the agreement with our guests about treatments/services offered at Artesia as well as to administer your membership and look after your interests in the club, including for Artesia to be able to offer the services included in the membership.
Artesia works to make sure that unauthorized persons do not gain access to your personal data. Artesia therefore uses several forms of security technology that ensure good protection against unauthorized access and misuse of your personal data. All employees are also subject to confidentiality.
6. Personal data to third parties
Artesia will only give third parties access to your personal data if they provide services in operation, maintenance, marketing or other technical solutions to Artesia, or if it is necessary to manage your membership/customer profile. Examples of third parties that receive personal data are BRP (Artesia's booking system) and media agencies. In order to secure your rights, Artesia has entered into a separate data processing agreement with the third parties who gain access to your personal data. These third parties will not be able to use your personal data for purposes other than what we have agreed with you. Third parties are similarly obliged to enter into a data processing agreement with their subcontractors.
We will never hand over information about our members/customers to anyone other than data processors.
8. Your rights
You have the right to request access to and correction or deletion of your personal data. You can also request a restriction of the processing that applies to you, as well as object to the processing.
Inquiries about access to the personal data Artesia holds about you or requests for one of your other rights should be sent to email@example.com.
9. Storage and deletion of personal data
Artesia does not store personal data longer than is necessary to fulfill the purpose of the processing. Artesia will therefore delete unnecessary information at regular intervals. Artesia will process personal data that is necessary to manage your membership as long as you are a member.
Upon termination of membership, for whatever reason, your personal data will be deleted unless Artesia is required by law to store the data. If you were a member at the time of your death, your name will be stored in our historical record of former members.